Subscribe & Save

Subscribe & Save AGN Roots!

Welcome to AGN Roots Subscribe & Save Program

For your convenience, our S&S application is self-managed. You are in complete control of your preferences and the details surrounding your subscription.

The program is hosted and built by professionals in the digital space - Yotpo®. For your convenience, the Customer Portal offers a fast and easy login-free experience.

If you have successfully purchased AGN Roots Grass-Fed Whey and toggled the S&S feature to save 10% then you have been automatically enrolled in the self-managed application and 90% of the setup is complete. 

The next step after your initial purchase is to gain secure access to the customer portal which allows you to view, track, or change the details of your subscription plan at any time.

Subscribe & Save Q&A

The Subscribe & Save feature is not a price-locking mechanism. If retail prices or shipping charges have changed since your election, the email you receive before the order is processed will reflect the latest adjustments and serve as notice.

Subscription orders will default ship via "Standard" shipping method.

We recommend allowing 5-7 business days from your reoccurring processing date to ensure you receive your order as expected. All orders processed on our website ship at a flat rate of $5 per order up to the maximum order quantity of 3 Pouches (9 lbs.)

Access to the Customer Portal arrives in the form of a direct link received in a New Subscription Email Notification. This email is sent automatically on behalf of CustomerService@agnroots.com when a subscription purchase is processed. Please check your spam or junk folders.

For your security, the access link to the Customer Portal expires after a few hours of the email being sent and any payment related links are secure behind two-factor authentication.

If your link has expired, you can quickly get a new link following the prompts in the access portal (from the expired link). If you deleted, lost, or have not received this email, you may request a subsequent “New Subscription Notification” email be sent by contacting us.

The Customer Portal affords you access and ability to update the following information.

Subscription Details - You can see the following details for you S&S plan.

  • The products you're subscribed to
  • The total price of the order
  • The shipping cost for the order
  • The delivery frequency & 10% discount

View next delivery date - The next date you can expect to be charged for a subscription order coincides with the order date.

Please note: Standard Shipping Rates require 3-7 Business Days from the order/charge date for delivery. Please account for this when forecasting subsequent orders.

Skip the next delivery - Allows you to skip the next order, in case of vacation, out of town, overstocked, or for any other reason.

Update Payment Information - Allows you to to change the credit card on file for automatic processing.

Cancel the Subscription - Yes, you have the option to cancel your subscription whenever you feel like it. Please expect to receive a notification email confirming the cancelation.